Data Protection & Privacy

Privacy Policy

In compliance with the Indonesian Personal Data Protection (UU PDP No. 27/2022).

1. Collection of Personal Data

When placing an order or registering a profile at Cadeja Studio, we collect necessary transactional information: full name, shipping destination (province, city, kecamatan, street address), email address, and WhatsApp phone number.

2. Purpose of Processing

Your information is processed strictly to:

  • Generate real-time courier shipping quotations and print airway bills (resi).
  • Send order confirmation summaries and electronic invoices.
  • Provide concierge styling and support via WhatsApp or email.
  • Maintain inventory reservation during active checkout sessions.

3. Third-Party Sharing & Logistics Disclosure

We only disclose your destination details to our authorized logistics partners (e.g. JNE, SiCepat, Anteraja, POS Indonesia) and payment gateways to the extent necessary to deliver your package and authenticate financial settlements. We never sell or lease customer information to marketing brokers.

4. Cookies & Session Storage

We use localized browser storage (session and local storage) to remember your bag selections, applied voucher discounts, and regional preferences across browsing sessions.

5. Contact our Data Protection Officer

To request deletion, review, or correction of your personal data stored within our Medusa database, please email privacy@cadeja.web.id or reach out to our WhatsApp concierge.